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Privacy Policy

 

NEOSkin Privacy Policy

Last Updated: June 4th, 2025

Security and Privacy

The security of your personal information is very important to us. NEOSkin does not sell or rent your personal information to third parties under any circumstances. We value your trust and are committed to protecting your privacy and using your data only as described in this policy.

What Personal Information We Collect

We collect personal information you voluntarily provide when using www.neoskincenter.com. This may include:

  • Name
  • Email address
  • Phone number
  • Street address
  • Appointment or treatment information
  • Payment and billing details

We may also collect additional information when you contact our customer service team, to verify your identity and assist you better.

Purchase & Service Information

When you book a treatment or purchase products through NEOSkin, we collect the necessary personal and billing information to complete your transaction and fulfill your request.

Cookies and Computer Information

When visiting our website, we may assign a “cookie” (a small text file) to your device to improve your experience. Cookies help track your preferences and history while using our site and allow us to enhance your browsing and booking experience.

Messaging Terms & Conditions

By providing your mobile number, you agree to receive informational text messages from NEOSkin Medical Spa (e.g., appointment reminders, account notifications).

  • Message frequency may vary.
  • Message and data rates may apply.
  • Reply HELP for assistance or STOP to opt out at any time.
  • Email for help: events@neoskincenter.com

Consent & Opt-Out Instructions

We do not share or sell your mobile information to third parties or affiliates for marketing purposes. All text messaging originator opt-in data and consent will not be shared with any third parties, except as necessary to provide messaging services. You can opt out by replying STOP to any message.

How We Use Your Personal Information

The information we collect is used to:

  • Respond to inquiries and service requests
  • Process bookings or purchases
  • Send appointment reminders and service updates
  • Share promotions or product updates (if opted in)
  • Personalize your experience
  • Improve our services and offerings

When and With Whom We Share Your Information

NEOSkin does not sell or rent your personal information. We may share it with trusted providers only as needed to:

  • Fulfill appointments or orders
  • Process payments
  • Provide communications (if opted in)
  • Enhance customer service and experience

In rare situations, we may disclose personal information if required by law or to protect NEOSkin’s rights, property, or the safety of our team or clients.

More About Your Privacy

We understand that choosing a med spa requires trust. We pledge to protect your personal data—including name, contact details, billing info, and any personally identifying information—with the utmost care and transparency.

Changes to This Privacy Policy

We reserve the right to update or revise this policy at any time. If significant changes are made, we will post notice of the changes on our website for at least six months.

Contacting NEOSkin

If you have questions or concerns about this policy, please reach out to us:

Email: events@neoskincenter.com
Phone: (234) 205-2029
Address:
 NEOSkin
111 First St., Suite 201
Hudson, OH 44236