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Privacy Policy

 

NEOSkin Privacy Policy
 Updated 1-5-2025

SECURITY AND PRIVACY

The security of your personal information is very important to us. We never sell or rent your personal information to third parties under any circumstances. We value your trust and are committed to protecting your privacy and using your information only as described in this policy.

WHAT PERSONAL INFORMATION WE COLLECT

We collect personal information you voluntarily provide when using www.neoskincenter.com. This may include:

  • Name
  • Email address
  • Phone number
  • Street address
  • Appointment or treatment information
  • Payment and billing details

We may also request personal information when you contact our customer service team in order to verify your identity and better assist you.

PURCHASE & SERVICE INFORMATION

When you book a treatment or purchase products from NEOSkin, we collect relevant information including your name, contact details, and billing address.

COOKIES AND COMPUTER INFORMATION

When you visit www.neoskincenter.com, we may assign a “cookie” (a small text file) to your device to enhance your browsing experience. Cookies help identify your preferences and keep track of your shopping or service history on our site.

HOW WE USE YOUR PERSONAL INFORMATION

We use the information collected from you to:

  • Respond to your inquiries or service requests
  • Process bookings or purchases
  • Provide appointment reminders or updates
  • Share promotional offers or product announcements (if opted in)
  • Customize your experience on our site
  • Improve our services and product offerings

WHEN AND WITH WHOM WE SHARE YOUR INFORMATION

We do not sell or rent your personal information to any third parties.
We may share it with trusted providers only when necessary to:

  • Fulfill orders or appointments
  • Deliver products or services
  • Process payments
  • Provide marketing communications (if opted in)
  • Improve our customer experience

In rare cases, we may disclose personal information if required by law or to protect the rights and safety of NEOSkin, its staff, or its clients.

MORE ABOUT YOUR PRIVACY

We understand that choosing a med spa requires trust. That’s why we pledge to protect your personal information—including your name, address, contact details, and any information that can personally identify you.

We are transparent about the information we collect, how we use it, and how it helps us better serve you.

CHANGES TO THE NEOSkin PRIVACY POLICY

NEOSkin reserves the right to update this policy at any time. Any significant changes will be posted on our website and remain visible for at least six months following the update.

CONTACTING NEOSkin

If you have any questions or concerns about this policy or your personal data, please contact us:

Email: events@neoskincenter.com
Phone: (234) 205-2029
Address:
 NEOSkin
111 First St., Suite 201
Hudson, OH 44236